find clarity and solutions
If you're on the go, you can always send an email to firstname.lastname@example.org or shoot us a text at 206 552 9211.
You may cancel your Pursuit Concierge Membership at any time. Cancellations must be requested in writing with 5 or more Chips available on you Chip Block to avoid being charged for the chip renewal.
Fortunately, much of what we offer is virtual so we are thrilled to be able to help people globally.
Our hours of operation are 8AM to 6PM, Monday through Friday and 10am to 2pm on Saturday. We always do our best to complete requests on the same day but please allow 12 working hours for a response. The ability to perform requests may depend on the operational hours and availability of other service providers.
We keep credit card information securely on file for Membership dues and online/phone orders.
You may also enroll for an Akimbo card. These FDIC-insured pre-paid debit cards allow us to make purchases with cash, online or in-person. To learn more please visit Akimbo's website.
In some cases, we will pick up/deliver cash or credit cards from your home or office, for an additional chip fee.